Returns

Shipping & Maker Policies.

Shipping from Overland Park, KS
3-5 business days
Shipping services: USPS Priority Mail

Maker Policies

45 Day Satisfaction Guarantee – Limitations and Exceptions Apply*

Our goal is your total satisfaction.
If you’re not satisfied, neither are we. If for any reason you’re not completely satisfied with your purchase, simply return it in its original condition within 45 days of purchase (see Limitations and Exceptions to 45-day Return Period below) and we’ll give you a full refund of the purchase price, excluding shipping and handling charges. It’s that simple. You must have a return authorization code in order to return items. Returned items must be in original, brand-new condition and show no signs of wear or use including, but not limited to, belt-buckle or pick scratches, scuffs, dings or scrapes on the instrument or collateral materials. Items must also include all original packaging, manuals, warrantees and accessories or your return may be subject to a return handling charge. There is a minimum 15% re-stocking fee for returns that are not in original condition.